Friday, July 13, 2007

MySpace woes

Those of you who've had difficulty creating a MySpace account: We feel your pain. There have been some very peculiar and seemingly inexplicable problems brought to our attention—where one browser seems to work for some, it won't for others, and some participants have used up to three different browsers before successfully registering. This may have to do with whether the browsers in question are updated to the current version, but in testing IE, Firefox, and Netscape on both Windows and OSX (as well as Safari on the latter), test accounts were successfully created without fail....

So, some pointers:

  • All fields on the registration page with red type must be completed. Should you wish to 'create' a birth date, you may, but there must be something entered in that field.
  • Be sure you've entered a valid e-mail address.
  • Make certain the password you enter contains numbers as well as letters.
  • Don't forget to enter your gender/sex (easy to miss as it's the only field that's not a drop-down list).
  • And don't forget to check the box at the bottom next to 'By checking the box you agree to the MySpace Terms of Service and Privacy Policy.' (Why didn't they make that red too?)

And if all else fails, use a different browser...and please do let us know of your experience. We're happy to help, which we hope this does!